top of page
Beach Vacation

About

Welcome to your local escape in Maldives. Scroll down to see Guest house policies & rules.

Green Plants
Green Plants

Guest house rules

From sandbank trips to snorkeling adventures, romantic beach picnics to family memories made under the sun, Rasdhoo Stay invites you to do as much or as little as you like. 

Payment policy

  • No fees is applied for payment made by any card type.

  • All Promotional rates are inclusive of 12% tax and 10% service charges.

Check-in/out Policy 

  • Check in: from 14:00.

  • Check out: no later than 12:00.

  • ​Early check-in: subject to room availability

Late check-out policy

  • Late check-out is subject to room availability.

  • 14:00 to 17:00 check-out: 50% room rate surcharge.

  • After 17:00 check-out: 100% room rate surcharge

Children Policy

  • Child under 1-year old: free of charge.

  • Child from 2-year old to under 12-year old: surcharge 10/person /room/night.

Extra bed policy 

  • For Deluxe Double Rooms, an extra bed for a third occupant is allowed and is chargeable from USD 20.00 per night excluding breakfast, unless stated in the specific rate plan.

Complaints or Comments

  • We take our guest satisfaction very seriously. Any complaint or comment regarding a stay at one of our hotels should be made in the first instance to the hotel's duty manager at the time of your stay so that we can attempt to resolve it immediately.

Cancellation/Amendment Policy :

  • If cancellation/amendment is made 72 hours prior to your arrival date, no fee will be charged.

  • If cancellation/amendment is made within 72 hours, including reservations made within 72 hours of your arrival, 1st night’s room rate and tax will be charged

  • In case of no-show, 100% room rate and tax will be charged.

  • Early Bird/Long Stay/Last Min/Package Rates are Non - changeable & Non - refundable

  • The refund process will take approximately 7 to 20 working days. A transaction fee of 3% for Visa card, Master card and 4% for American Express will be applied. Please notify us at info@rasdhoostay.com when you receive the refunded amount.

  • In the event that there is a COVID-19 related travel ban, health or quarantine restriction at your point of departure that restricts you from traveling to the guest house, the guest house will provide a full refund for a pre-paid reservation and/or waive all applicable penalties. In the event that you are in-residence at the guest house and unable to depart on schedule due to a COVID-19 travel ban, health or quarantine restriction, the guest house will extend your stay based on a discretionary reduced rate off Best Available Rate.

Island Rules : When using public places, please follow the dress code guidelines provided by the Aa.Rasdhoo island council :

  • Minimum dress code for males: Shorts & T-Shirts.

  • Minimum dress code for females: T-Shirts or Blouses or Shirts with skirts, or Shorts which cover thighs. Clothes should not be transparent & if it is a piece of cloth it should be tied over the chest.

  • Hotel is not responsible for any fines guests may have to pay in the event of not following dress code guidelines.

Damage to guest house 

  • No fees is applied for payment made by any card type.

  • All Promotional rates are inclusive of 12% tax and 10% service charges.

Safety deposit box

  • Check in: from 14:00.

  • Check out: no later than 12:00.

  • ​Early check-in: subject to room availability

Pets / Visitors

  • The Hotel maintains a strict no-pets policy on its premises.

  • In the interest of your well-being and security, all visitors are required to register at the Front Desk and are requested to leave guestrooms by 11.00 p.m

Prohibited items:

  • Animals of any kind.

  • Flammable, explosive or otherwise hazardous materials

  • Objects emitting a foul odor

  • Unregistered firearms or other weapons

  • Objects of an unusually large size or in unusually large quantities

  • Articles related to use in gambling, prostitution, smuggling or other illicit acts

  • ​Articles related to use in gambling, prostitution, smuggling or other illicit acts

Excessive noise & parties:

T​o ensure all guests enjoy the comfort and safety of the facilities we offer, the Hotel upholds a strict zero tolerance policy towards commotion, excessive noise and parties. Any person found to be on our premises creating excessive noise, having a party, exceeding the numbers of permitted guests or otherwise causing a disturbance will be requested to leave the hotel without refund.

Inappropriate behavior:

Should any action by a guest, may it be towards our staff or otherwise, be deemed inappropriate by the Hotel, or if any inappropriate behavior is brought to attention, the Hotel reserves the right, after the allegations have been investigated, to take action against the guest which may result in, but not limited to, being asked to leave without a refund for any services incurred

Smoking:

The Hotel has non-smoking rooms ONLY. ​Smoking is only permitted in designated areas of the Hotel as well as smoking rooms. There will be a $200 fee for thorough cleaning services charged to any non-smoking room that has been smoked in to restore it back to its original condition

bottom of page